FAQ

What is Skill Matrix?

Skill Matrix is a platform offering premium web development products, including WordPress themes, plugins, PHP scripts, and HTML templates, at significantly lower prices than the original developers.

Why Choose Skill Matrix?

Skill Matrix supports the open-source community and aims to make WordPress accessible to everyone by offering premium resources without unnecessary extras. This is especially helpful since many plugin and theme developers do not offer regional discounts or support separation from their code.

Hosting Requirements

To install our products, your hosting should meet these requirements:

  • Server: Apache or NGINX with 512MB RAM
  • PHP: Version 7.0 or 7.2 (other versions may not be compatible)
  • Database: MySQL 5.7+ or MariaDB 10.1+
  • Apache Module: mod_rewrite

Recommended PHP Settings:

max_execution_time = 600
max_input_vars = 5000
memory_limit = 512M
post_max_size = 512M
upload_max_filesize = 512M

Why Are Our Prices Lower?

  • All WordPress items on Skill Matrix are GPL licensed, allowing redistribution.
  • Your purchase supports our ability to maintain and buy new products.
  • By cutting out premium support, we can offer up to 95% discounts on essential WordPress plugins.

Support Information

Skill Matrix does not offer in-depth support for products. If you need assistance, you may purchase directly from the author or hire a freelancer. However, we provide basic guidance on installation.

Are the Products Genuine?

Yes, 100%. We have active subscriptions with the authors of the products we offer.

Why Buy from Skill Matrix?

  • Affordable prices
  • Original, malware-free files
  • Unlimited use on websites
  • Regular product updates and hard-to-find resources

Refund Policy

Refunds are provided only if a plugin or theme fails to work, and we are unable to help fix it. No refunds are available if the product functions properly.

License Keys and Activation

Our products do not include license keys, as these are only necessary for automatic updates or author support. Updates should be performed manually from our site.

How to Update Products

For updating plugins or themes, use the “Easy Theme and Plugin Upgrades” plugin and follow these steps:

  1. Download the latest .zip file.
  2. Go to Plugins > Add New or Appearance > Themes.
  3. Upload the new version .zip file and click Install Now.

Common Issues

“style.css missing” Error: Unzip the downloaded package and upload only the theme .zip file (e.g., themename.zip).

Copyright or Trademark Concerns

Since all items are GPL-licensed, copyright or trademark issues are unlikely. However, contact us through our form if you have concerns.

Terms and Conditions

You can read our full terms and conditions on our Terms & Conditions page.

Additional Questions?

If you have further questions, please visit our Contact Us page. We aim to respond within one business day.

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